Customer Login Help
If you are experiencing problems logging in to our site then please note the following:
- Both the login email address and password are case-sensitive
- Ensure your email and password match the exact details you entered when registering (see registration confirmation email)
- Ensure Javascript and cookies are enabled in your browser
- Ensure there are no firewalls preventing you from logging into the site, including personal firewalls installed on your PC and corporate network firewalls
- If your email address has changed since you first registered then you must register a new account with your new email address
